Onsite Best Practices

Best Practices: Onsites

Before you bid:

Read the Terms & Conditions

And then, reread the terms & conditions when you’re bidding on an onsite auction.

This tab contains the details you need to know. Like load-out and bidding times, contact information, payment information, item conditions in the auction and details about shipment, delivery and pickup.

If you can’t pick up your item in the time frame and you don’t contact us until after — it’s too late. You’ve forfeited your item and we will not offer a refund without extenuating circumstances. The terms and conditions are there to keep you proactive and give you all of the important details of an auction. We don’t want bidders to bid on auctions they can’t make it to. This is why you agree to the terms everytime you place a bid in one of our auctions.

This is the tab above is the one you’ll want — there’s one on every auction.

And below is what the terms & conditions look like and where you’ll find locations and load-out times. Some load-outs windows are more flexible than others, if you want to know or what’s available on site call our office.

Look at the Photos

We try to take the most comprehensive photos we can. We usually have more photos for onsite auctions than our warehouse auctions. Majority of the warehouse goods are still in boxes while onsite items are usually already constructed and use.

Never place a bid without looking at all of the photos available. They will indicate the condition, model and specific fixes that might be needed depending on what you’re bidding on.

Research the product

We work to provide the most accurate title for the item you’re looking at. It should be as easy as copying and pasting the item title into Google unless the item is extremely rare or we left a part out.

A search will pull up reviews, manufacturer information, dimensions,  prices and more. From here you can determine what price you’d be comfortable paying for the item.

Take this wood chipper for example.

There are still some parts still in the packaging and it doesn’t appear to be too worn out. So it’s probably been used just a handful of times. If I was bidding, I’d probably be willing to go to 60% off the retail price, maybe 50%. It’s also not imperative that I get a woodchipper this weekend.

How to Google a product

Anyway, I know what I’m looking for. A quick google search of the title pulls up the search result with retail price and general information. I could also look at the pictures and pull the model number to make sure I’m looking at reviews for exactly that item.

Next, look at some of the reviews. Home Depot has over 200 reviews, so that would probably be the best link to check out.

This is always an important step if you’re looking to spend on a piece of equipment, tech or appliances. Reviews will tell you what parts commonly break and after what amount of time. They’ll tell you how easy it is to fix and if the product works after an extended period of time or breaks often.

It’s always smart to take the reviews into consideration when you bid.


With so many positive reviews on the woodchipper, I feel pretty confident bidding up to 50% off retail. I didn’t screen cap the reviews but it sounds like it holds up to quite a bit of use and most of the negative revies had nothing to say about the machine, itself, works.

But before I go back to Auction Nation to place my bid, I’ll look at the product info.

We don’t include this in our description because it would take so much more time to process our auctions. However looking around the product info and overview will tell you the dimensions, power supply needed and other relevant information that could help make your decision.

Call us for more information

You’re responsible for removing your items and checking product functionality. Some of our site locations have forklifts, some of our sites don’t have power and some of our sites don’t have any additional tools. Please call us with specific questions about what you’ll need for a successful load-out because there are specifics that won’t always be included in the terms & conditions.

Every onsite is different and the best thing you can be is prepared.

Remember, if you have to buy a generator to bring to the location to test your product — you have to add that to your final price (on top of tax & buyer’s premium). All of those combined could exceed the amount you wanted to spend.

The more you know going into an auction, the better experience you’ll have after it closes.